All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

For third party same-day shipping (Cavite and Metro Manila only), you can book on available 3PL (third party logistics) providers such as Lalamove, Transportify, etc. We will contact you as soon as the order is ready for shipping.

If 3PL is not available in your area, no need to worry! For standard shipping, we will drop-off your orders to one of J&T Express branches and expect shipping within 1-3 days in MNL, 1-5 days in Luzon, and 3-7 days in Visayas and Mindanao. You can also calculate shipping rates here in J&T Portal: https://www.jtexpress.ph/index/query/query.html.

We accept secure payments through Paymongo links for Credit/Debit cards, BDO/Union Bank/BPI bank transfers, Gcash, Maya or Grab Pay as modes of payment. Please contact us at any of these numbers so we can assist you: +639176888206, +639171744995.

For Nationwide Shipping, you can also visit our online stores in Lazada and Shopee.

SHOPEE: https://shopee.ph/vesselnglaze
LAZADA: https://www.lazada.com.ph/shop/vessel-n-glaze

Like our Facebook page and follow us on Instagram to stay updated with our latest news and offers!

FB: https://www.facebook.com/vesselnglaze
INSTA: https://www.instagram.com/vesselnglaze

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Tracking information will depend on the  to become available.

Delivery period will depend on the courier company assigned upon shipment. If you haven’t received your order within the expected period of delivery as indicated in your shipping confirmation email, please contact us at +639176888206 or email us at support@vesselnglaze.com with your name and order number, and we will look into it for you.